Frequently Asked Questions

Product Basics

What is the Jackpack?

A performance soft‑shell jacket with a built‑in, adjustable belt routed across the shoulders. When it's warm, pop the buckles and wear it around your waist like a secure hip pack—no slipping. When temps drop, throw it back on in seconds.


How does the belt system work?

Quick‑release buckles and a tri‑glide keep tension dialed. Utility loops let you clip a water bottle, light, or tools. When you're wearing the jacket normally, the belt retracts under a sleek cover so it's out of sight.


What makes it different from just tying a jacket around my waist?

Stability and carry. The integrated belt locks the jacket (and small essentials) to your waist so it won't slide off, bounce loose, or drag on the ground while you move.

Specs & Materials

What weather is it designed for?

The bi-layer soft-shell with warm fleece lining is ideal for cool weather—about 45–65°F (7–18°C) for extended wear with a light base layer or standard clothing, and down to ~32°F (0°C) with proper layering and/or higher activity. It provides wind resistance and protection in light rain.


What is it made of?

Durable soft‑shell (polyester/spandex outer with four‑way stretch) and cozy fleece lining, plus 1‑inch nylon webbing for the belt, quick‑release buckles, and tri‑glide hardware.


Is the hood helmet‑compatible?

Yes. The oversized hood is designed to work over a climbing, biking, or ski helmet and adjusts for a snug fit.


How many pockets are there?

Six roomy, easy‑access pockets (front‑loading) plus specialized arm and chest zip pockets for organization and ventilation.

Survival Kits

Do you offer survival add‑ons?

We offer curated kit options (Scout, Trekker, and Expedition) with essentials like a whistle, signal mirror, emergency blanket, compact light, paracord, and water treatment/filtration. See product pages for full contents.

Care & Sizing

How should I wash it?

Hand wash cold, hang dry. Avoid fabric softeners and heat that can affect performance finishes.


What sizes do you offer?

We're building a full range; check the size chart on each product page. The belt length scales with jacket size for proper fit.

Pricing & Warranty

What's the price?

Final pricing varies by jacket model. The Jackpack system typically adds a modest premium to a comparable soft‑shell due to the integrated hardware and construction.


Where is it made?

We partner with responsible manufacturers and vetted fabric suppliers. Details and updates will be listed on each product page.


Is there a warranty or returns policy?

Yes—satisfaction matters. Please see our Warranty & Returns page for coverage on materials and workmanship. If something's not right, we'll make it right.

Fit & Comfort

Is the belt comfortable when I'm wearing the jacket normally?

Yes. The webbing sits flat across the shoulders and tucks into a center cover, so you won't feel bulky hardware.


Can I stow the sleeves neatly when it's in waist‑pack mode?

A discrete snap loop helps tidy the tied arms for a clean front profile.

Couldn't find your answer?

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly.